Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:

  • Personal identification information (name, email address, phone number)
  • Booking and payment information
  • Communication preferences
  • Special requests and dietary requirements

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your yacht charter bookings
  • Provide customer support and respond to your inquiries
  • Send you booking confirmations and important updates
  • Improve our services and website functionality
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

  • Service providers who assist in our operations
  • Hotel partners for accommodation bookings
  • Payment processors for secure transactions
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • File a complaint with supervisory authorities

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@tsmartvoyage.com

Phone: +90 507 184 13 93

Address: Cesme Marina, Izmir, Turkey